Ordering

How do I place an order?
Placing an order is easy! Simply browse our website, select your favorite items, and add them to your cart. When you’re ready, proceed to checkout, enter your shipping and billing information, choose a payment method, and confirm your order.

Can I modify my order after placing it?
Once an order is placed, changes are not guaranteed. However, please contact our customer support team at [email protected], and we’ll do our best to assist you.

How can I track my order?
Yes! After your order is processed and shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or directly through the carrier’s tracking system.

Shipping

Where do you ship?
We proudly ship worldwide!

How much does shipping cost?

  • USA: $4.99

  • Worldwide: $12.99

How long does shipping take?

  • USA: 5–7 business days

  • Worldwide: 10–15 business days

Returns & Refunds

What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can return your order for a full refund within 30 days of receiving it.

Who covers return shipping costs?
If your item arrives damaged or defective, we’ll cover the return shipping costs. Otherwise, return shipping is the customer’s responsibility. We recommend using a tracked shipping method to ensure safe delivery.

How long does it take to process a refund?
Once we receive and inspect your return, we will issue a refund to your original payment method. Please allow 10–15 business days for the refund to reflect, depending on your bank or payment provider.

Cancellations

Will I be charged a fee for canceling my order?
No, we do not charge cancellation fees. However, if your order has already been processed or shipped, return shipping costs may apply.

Payment

What payment methods do you accept?
We accept Visa and MasterCard.

Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment details. Your transactions are processed securely, ensuring your personal information remains safe.

When will my credit card be charged?
Your card will be charged at the time of purchase.